Welcome to Pocock's Solicitors of Whitstable providing modern, efficient and friendly client services, local to you. Pocock's was established in 2003 to provide a broad range of legal services in the Whitstable/Tankerton area and beyond. Andrew Lawrie, Angela Turnbull, Sarah Bayley and Chantelle Agnew are the Directors of the firm. We have a highly experienced group of support staff.
We are proud to announce that we are accredited with the Law Society Conveyancing Quality Scheme, the firm having achieved the highest service and professional standards. Angela Turnbull is also a Resolution Accredited Specialist. As far as practicable the firm operates an "open door" policy to clients who wish to be seen, where possible, without an appointment.
Sarah Bayley is a member of Solicitors for the Elderly.
We are proud to announce that we are accredited with the Law Society Conveyancing Quality Scheme, the firm having achieved the highest service and professional standards. Angela Turnbull is also a Resolution Accredited Specialist. As far as practicable the firm operates an "open door" policy to clients who wish to be seen, where possible, without an appointment.
Sarah Bayley is a member of Solicitors for the Elderly.
Services
As a firm we are committed to providing a quality legal service to all our clients.
Consequently, it is essential when something goes wrong or any client believes they have reason to complain that we have an effective procedure to assist the complete and early resolution of the problem.
Only by doing so can we hope to maintain the quality standards we set ourselves and improve them by learning from what may have gone wrong and what our clients tell us.
Although not essential, in making your complaint it would be helpful to us if you could provide details of your concerns in writing (if you have not already done so).
Consequently, it is essential when something goes wrong or any client believes they have reason to complain that we have an effective procedure to assist the complete and early resolution of the problem.
Only by doing so can we hope to maintain the quality standards we set ourselves and improve them by learning from what may have gone wrong and what our clients tell us.
Although not essential, in making your complaint it would be helpful to us if you could provide details of your concerns in writing (if you have not already done so).
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