The best legal support isn't delivered by lawyers. It's delivered by lawyers who are real people. At Gillhams you'll find experts who engage with you, who understand what you're going through and who care. People who have lives of their own and who enjoy making yours a little easier. Unraveling problems, creating solutions. We have our own way of doing this.
It's founded on two fundamentals: we care about the service we deliver, and we never lose sight of the relationships and integrity that drive us as lawyers. A realistic outlook is as much about positives as negatives. Sound refreshing? It's the way we see things at Gillhams. We don't deal in clients' false hopes and we never underplay a strong argument.
We prefer to tell it as it is- the good, the bad and the risky- with sensitivity, empathy and unwavering support. I found the speed, intelligence and focussed attention with which you handled my case outstanding. I particularly liked the way you immediately phoned me, which inspired confidence and credibility.
It's founded on two fundamentals: we care about the service we deliver, and we never lose sight of the relationships and integrity that drive us as lawyers. A realistic outlook is as much about positives as negatives. Sound refreshing? It's the way we see things at Gillhams. We don't deal in clients' false hopes and we never underplay a strong argument.
We prefer to tell it as it is- the good, the bad and the risky- with sensitivity, empathy and unwavering support. I found the speed, intelligence and focussed attention with which you handled my case outstanding. I particularly liked the way you immediately phoned me, which inspired confidence and credibility.
Services
It was 1935 when we first opened the doors of Gillhams' office in Lovat Lane in the City of London.
A lot's changed since then.
We're now a team of modern-day lawyers advising businesses and individuals.
Some of our people have been here since the firm was re-launched by long-time friends and colleagues Russell Caller and Anthony Krikler in 1996.
Others are more recent recruits who saw what we do and wanted to be a part of it.
Clients are based all over the UK and internationally.
Some deal with us by phone, email, video conferencing, Skype.
A lot's changed since then.
We're now a team of modern-day lawyers advising businesses and individuals.
Some of our people have been here since the firm was re-launched by long-time friends and colleagues Russell Caller and Anthony Krikler in 1996.
Others are more recent recruits who saw what we do and wanted to be a part of it.
Clients are based all over the UK and internationally.
Some deal with us by phone, email, video conferencing, Skype.
To us that means more than getting the outcome our client is happy with.
It's about how we do this; how we engage with clients, put them at ease, respect them, go out of our way for them.
These are the things that clients tell us are refreshing about working with Gillhams.
What does this mean in practice?
It means that we value our clients and we show them, in everything we do, that we value them.
We passionately believe that every client who instructs us is an individual who deserves to be listened to, understood, and advised thoroughly, genuinely, properly.
It's about how we do this; how we engage with clients, put them at ease, respect them, go out of our way for them.
These are the things that clients tell us are refreshing about working with Gillhams.
What does this mean in practice?
It means that we value our clients and we show them, in everything we do, that we value them.
We passionately believe that every client who instructs us is an individual who deserves to be listened to, understood, and advised thoroughly, genuinely, properly.
We pride ourselves on the standard of service and legal advice we give to all our clients.
We want to make sure that our service meets your expectations.
We will discuss with you what you hope to achieve and agree with you in writing what would be a realistic result.
We will only charge what we have agreed with you in writing in advance.
If we cannot fix a fee, we will agree the basis of our charges with you and give you an idea of the total cost.
If any unforeseen additional work becomes necessary (for example, due to unexpected difficulties or if your requirements or the circumstances significantly change during the course of the matter) we will inform you of its estimated cost in writing before any extra charges and expenses are incurred.
We want to make sure that our service meets your expectations.
We will discuss with you what you hope to achieve and agree with you in writing what would be a realistic result.
We will only charge what we have agreed with you in writing in advance.
If we cannot fix a fee, we will agree the basis of our charges with you and give you an idea of the total cost.
If any unforeseen additional work becomes necessary (for example, due to unexpected difficulties or if your requirements or the circumstances significantly change during the course of the matter) we will inform you of its estimated cost in writing before any extra charges and expenses are incurred.
Because of this, we have been awarded the Law Society's quality mark, Lexcel.
It's a best practice framework designed specifically for law firms and helps ensure that legal practices deliver excellent client care and a consistently high quality of service.
Law firms with Lexcel accreditation have demonstrated their commitment to client care and are allowed to display the Lexcel logo on their letterhead and promotional literature.
One of the key features of Lexcel accredited law practices is a focus on client care and customer service.
It's a best practice framework designed specifically for law firms and helps ensure that legal practices deliver excellent client care and a consistently high quality of service.
Law firms with Lexcel accreditation have demonstrated their commitment to client care and are allowed to display the Lexcel logo on their letterhead and promotional literature.
One of the key features of Lexcel accredited law practices is a focus on client care and customer service.
We know that the commercial world doesn't stop turning while legal issues are being thrashed out.
That's why we make it our job to get to the heart of things quickly, design a way through and get the outcome that's best for our client.
No delay, no jargon.
Just creative solutions where obstacles used to be.
Clients say that they like how we do things.
Some are based overseas in places like the United States, Russia, Saudi Arabia and Australia.
Others are closer to home, in the European Union and UK.
That's why we make it our job to get to the heart of things quickly, design a way through and get the outcome that's best for our client.
No delay, no jargon.
Just creative solutions where obstacles used to be.
Clients say that they like how we do things.
Some are based overseas in places like the United States, Russia, Saudi Arabia and Australia.
Others are closer to home, in the European Union and UK.
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